Recently I edited this question and this question and converted the romaji to proper Japanese because the OP had left a comment apologising that their Japanese keyboard was broken. I then deleted the comment about the keyboard since it seemed redundant.
Later on I felt guilty because the OP had been told off for not putting in any effort to look up the answers on the site. They probably couldn't do this if they couldn't search in Japanese because the keyboard was broken.
Did I do the wrong thing? If so, what should I do differently next time?